Avoid These Pitfalls When Choosing an Office Cleaning Company
If you’ve ever worked in an office, you know that there are two things everyone has an opinion on — the temperature and the office cleaning service. The fact is, you are probably never going to find a temperature that satisfies everyone, but luckily, you can hire great cleaners.
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Hiring a Cleaning Service Without a Quote
A reputable commercial cleaning company or janitorial service will offer you a free quote before they are hired. They may want to meet with you and view the space to get an idea of what is involved before they offer that quote, but you should receive one before they are officially hired and indeed before their invoice arrives. That isn’t to say that your cleaning company should never alter their fees, but they should communicate that change to you and explain the reasons behind the change.
Different factors can affect what a cleaning service will charge, and you usually will either be charged at an hourly rate or a flat fee per square foot. Any cleaning company you hire should be clear and upfront about discussing their fees with you.
Hiring Without Reviewing References or Testimonials
Everyone has heard the advice that you should check references before hiring someone, and this is commonly heard advice for a reason.
Every company is going to tell you what they think you want to hear. However, their claims should be backed up with proof of recommendations and opinions from former customers and clients.
It is also possible to see if a company’s other clients have similar businesses to yours, or if the cleaning company you are considering has good customer service practices.
Choosing the Cheapest Cleaning Company
Of course, working within your budget is essential, but hiring the least expensive cleaning company can often be a big mistake.
We aren’t saying that great deals don’t exist, but If you receive a low quote, there are some questions you should ask to make sure the offer is worthwhile—for example, a careful check of references from former customers or clients.
If a company is charging significantly less, they may be cutting corners in important areas, like training programs, supplies, or using unreliable workers. It can also mean that they could offer such a low rate because they neglect needed business basics such as obtaining proper insurance. This type of company may charge less, but they may also expose both themselves and their clients to a higher level of risk.
Using a Cleaner That Is Not Bonded or Insured
There are many fly-by-night office cleaning services out there, and one of the biggest red flags that you may be dealing with is that they are not bonded and insured.
Don’t just assume the company you use is insured. Not all commercial cleaning companies are insured, so it pays to ask the question.
Why is it so essential to hire a cleaning company that is bonded and insured? Most jobs go smoothly, but knowing that any loss will be minimized if something unexpected happens is reassuring.
A janitorial service may obtain several types of insurance, but at minimum, they should carry general liability insurance.
When a janitorial company says they are “bonded,” it means they have purchased a bond from their insurance company to protect their clients from employee dishonesty. That means that their clients will be reimbursed by the insurance company for any financial loss due to theft by a janitorial services employee.
Taking the step of becoming bonded and obtaining proper insurance demonstrates that the janitorial service seriously protects both their business and your business. It also shows they are responsible, dependable, and prepared for the unexpected.
Going With a Company Without a Training Program
You are busy, and the last thing you want is a cleaning company that expects you to take the time to train and supervise their employees. Your cleaning partner is supposed to save you time, not create more headaches.
During the hiring process, you may want to ask about the company’s training program. For example, does the janitorial services company even have a training program for their employees? Companies that take the time to train their employees right, including site-specific training, are much more likely to provide quality service.
Once trained, does the janitorial service provide ongoing supervision for its employees? For example, a supervisor may not be on-site for an entire shift, but they may perform periodic site visits and routine audits to ensure maintained standards.
Discover How Clean Your Office Can Be
If you are in charge of hiring office cleaners, you may feel pressure to keep everyone happy. It would be best if you had a cleaner that does a thorough job, but that can work within your budget. We understand that there is a lot of responsibility resting on your shoulders.
If you work in a specialized office, like a dental or medical clinic, keeping your space clean, hygienic, and sterilized is even more vital. According to the Center for Disease Control and Prevention, cleaning is the first step in any disinfection process. Having a reliable partner to keep your office a clean and comfortable place to work can take some of the worries out of your day.
Our fair pricing, meticulous cleaning, and excellent customer service are the solution for all types of offices. In addition, our employees undergo on-site training and ongoing periodic audits by our area supervisors to ensure quality standards are maintained.
We are experienced, bonded, and insured and take the responsibility of assisting you with your facility’s care and cleanliness seriously.
We offer various janitorial services and other specialized services, like office carpet cleaning, hard floor strip and wax, or cleaning up after an office move or renovation.
Because every office is different, our cleaning packages are custom-tailored to meet your needs and budget.
We have experience cleaning offices of all types and sizes, for example:
When you choose Terran's Spic & Span Cleaning Service to clean your offices, you can have confidence you won't be making a mistake.
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