5 Signs It's Time to Upgrade Your Office Cleaning Service

1. Messy Workspaces

The most significant sign that you need to hire new office janitorial services is when you walk in and find that the office has not been cleaned since the day before. Whether you have a daily, weekly, or monthly cleaning schedule, the cleaning staff should fulfill all contracted cleaning requirements that both parties agreed upon. While it may be understandable that they missed one scheduled cleaning day due to an emergency outside of their control, it should not be a regular occurrence. You should also not find cleaning supplies left out the next day that were not placed back into storage or tossed away when empty.

2. Never Enough Cleaning Supplies

You may find that the cleaning staff only provided partial office cleaning. The desks and hard surfaces may have been wiped, but the floors and wastebaskets are still untidy. In these instances, the cleaning staff may be struggling to perform the work due to not having the cleaning supplies and equipment available. The partial office cleanings may be a sign that the company is having trouble with their purchasing and budget side of operations. It may be time to either work with another company or negotiate with the existing one to purchase the cleaning supplies and equipment that they will use on the premises.

3. Untrained Workers

You may supply the cleaning supplies and machines for the janitorial staff. However, you have noticed that equipment is going through a lot of abuse with frayed cords and damaged squeegees on scrubbers. You also may see scratches on linoleum and tile floors caused by floor buffers. This problem is more than likely caused by untrained office cleaning staff who are unsure of the right products to use with cleaning machines or who do not fully know how to operate the equipment. This issue can lead to extra costs where you must get repairs performed to malfunctioning equipment or purchase replacement machines.

4. Running Late With Cleaning Tasks

While the office cleaning services are doing the right tasks, they are always running late with their work schedules. They may be coming in the early hours of the morning when they were supposed to get the work done the night before, or they may be stretching the cleaning tasks throughout the entire day. This problem may be a staffing issue, where they do not have enough trained workers on hand, or a scheduling issue where the cleaning company is working with too many clients and are overbooked. If the cleaning company does not contact you regarding such matters and tries to work out accommodation to meet your office cleaning needs, this problem could become an ongoing issue.

5. Cleaning Fees Don't Match Tasks Performed

You may have noticed that your cleaning fees are fluctuating erratically on work invoices. The office cleaning service may be charging higher rates than previously advertised or agreed to in the contract. Other times, there may be fees included, yet the cleaning work was never done. When dealing with outside companies, all cleaning fees and work performed should be transparent. If you are struggling with holding the office cleaning service accountable with their fee structure or performing their obligated tasks, it is time to seek a different company.

When It's Time to Upgrade Office Cleaning

At Terran's Spic & Span Cleaning Service, we offer office janitorial services for small, medium, and large office buildings. Our trained staff provides professional cleaning, sanitizing, and disinfectant work to ensure the office is clean and tidy for employees and clients. We abide by all office cleaning policies and standards for your industry and are responsive to cleaning emergencies. Also, we welcome cleaning satisfaction check-ins and walkthroughs after providing our services to ensure that you are delighted with the level of service that we offer.