Norristown Commercial Cleaning Services: Get More to Keep Your Business Running Smoothly and Looking Good

These Are Things to Think About When Hiring a Commercial Cleaning Company

Availability

When choosing a cleaning company, it's essential to ensure they can provide the availability you need. This is especially important for businesses that require thorough cleaning daily.

When inquiring about availability, it is also necessary to establish what urgencies and contingencies the cleaning service supports. For example, the needs for cleaning an office and a large distribution center may be drastically different. Office spaces likely employ services such as recycling, some waste disposal, vacuuming and scrubbing carpets, and organizing desks. On the other hand, a warehouse that sees regular shipments and distribution efforts will require more in-depth discussions, including the possibility of a dangerous leak or spill that would require the company to clean at a moment's notice.

Reputation

A company's reputation is crucial to ascertain before hiring them for your next project. Cleaning services pride themselves on providing demonstrable results, especially in the local area. There is a reason why most cleaning companies directly target their local area, as they would be able to provide quick and comparable services that would satisfy your requirements.

Effective reputation management is challenging, meaning those with something to demonstrate their ongoing results should be first in line when looking for interviews. Some examples of reputable positive actions could be:

• Evidence of past services, especially if the business is comparable to yours (office, warehouse, hybrid, etc.)
• Testimonials of satisfied clients on their website
• Referrals are available on demand from past clients; be on the lookout for companies that cannot provide referrals from satisfied clients.
• Positive media when searched on the internet or asked about in the local area.
• Recommendations
  

Knowledge and Breadth of Services

An interview is essential when hiring a commercial cleaning company as it allows you to assess the company's professionalism, ask questions about its services, and understand its organizational skills. Additionally, interviewing allows you to establish a rapport with the company and understand their working style.

While it may be challenging to qualify and quantify precisely how the interview will go, there are certain red flags that you should be aware of:

• Not knowing the services that they can offer.
• Offering services that do not benefit your business in any way or form (provided a consultation has been done already)
• Interviewing a cleaner rather than a manager or owner of the business, who may not know precisely what to offer
• They cannot answer questions regarding safety, cleanliness, and what they would require from you to succeed.
• They are not asking meaningful questions or looking to understand the situation further.
• Focuses on selling rather than solving your problem
  
• While the list is not exhaustive, it sets the tone for what is necessary for your cleaning service. In general, this is not a good sign if you get the sense during the interview that the company is more interested in obtaining your business than establishing and developing a professional relationship.
  

Professionalism

Finally, the complete professionalism and conduct of the cleaning service are to be monitored, both during the interview process and afterward. Continuous feedback is necessary for a long-term business partnership to endure. Ask yourself these questions before deciding to hire or fire your cleaning service:

• Did they dress well and professionally present themselves?
• Was their attitude customer-centric and solution based?
• How do I feel about hiring this service?
• Were my important questions answered?
• Did they ask pertinent questions that I may not be aware of, including resources, communications, and permissions to clean the premises properly?
• Do I feel comfortable with their ongoing work?
• Am I overall satisfied?
  

Do Your Business Deserve Better Cleaning?

Most professional cleaning companies will know how to provide the correct type of customizable results that your business needs, including proper onboarding, ongoing support, and reports.

If your Norristown business needs and deserves better cleaning, we invite you to learn more about our commercial cleaning services.

Share this page: