How to Choose the Best Cleaning Service for Your Dental Office

Not all cleaning companies are created equal. Here's a look at some of the factors you should be weighing to make sure you're working with a professional, experienced, and qualified dental and medical office cleaning service:

Look for Proper Medical Office Cleaning Service Qualifications

On an elementary level, any cleaning company you work with should clean to industry standards and guidelines set by The Centers for Disease Control and Prevention (CDC), Centers for Medicare and Medicaid Services, and the Association for the Healthcare Environment (AHE), among others. But there are other ways that you can help separate a quality cleaning firm from the alternative. For instance, does the cleaning firm belong to any professional associations? ISSA, the Worldwide Cleaning Industry Association, is the leading global association and community with a mission of treating cleaning and cleaning practices as an investment in human health. ISSA also offers continuing education opportunities for member firms so cleaning professionals can continue on a path of growth.

In addition to professional industry qualifications, you must ensure that any cleaning firm you're doing business with is licensed, bonded, and insured. That should be the bare minimum.

Cleaning Schedule Flexibility

A dentist's office can't precisely accept cleaners during regular business hours when it needs to serve its patients. That's why it's also essential to work with a cleaning service that offers flexible scheduling, such as cleaning services early in the morning before your practice opens up for the day or after you've seen your last patient. Attempting to schedule cleaning services during office hours will inconvenience patients and your staff. A cleaning firm that will work around your schedule is essential!

Check Reviews to See What Current and Previous Clients Have to Say

While you can gauge a firm's credentials based on certifications and association memberships, there's perhaps no greater advertising - for better or worse - than what a cleaning service's current or prior customers say about it. That said, check out online reviews of any commercial cleaning companies you're considering. Remember that no company is perfect, and even the top-rated ones will likely have negative reviews. When you encounter negative reviews, see if the cleaning company responded to the reviewer. Good companies take accountability for any issues and try to resolve any misunderstandings. It can also help show you a bit about a company's communication style and commitment to quality and doing the right thing.

Comfortability

Don't just pick a cleaning company and hire them. Make sure you get to know it a little. Explain your office's situation and ensure a good mutual fit. Make sure you know each other's communication preferences and how to get ahold of each other if there's ever a problem or if some change is required. Aside from ensuring the office cleaning service you work with is qualified, it's good to know that you'll be able to work well together too.

Look for a Firm That Can Meet Your Dental Office's Evolving Needs

Lastly, you should also consider whether a cleaning firm can meet more than just your office's current needs - but any future needs as well. Perhaps you want to grow your dental practice to accept more patients or add more specialties. If so, will a cleaning firm be able to scale up with you to help you sustain this growth?

Learn More About Taking Your Dental Office to New Cleanliness Levels

As an ISSA member that cleans to CDC cleaning and disinfecting and EPA standards, we pride ourselves on exceeding industry guidelines to improve staff and patient wellness and peace of mind.

For more information on professional medical office cleaning service and dental office cleaning service, in the Philadelphia area, please click the button below.